Smart-Fill, Providing Business Solutions To Independent Pharmacies All Across America

I enjoy working with the staff of Smart-Fill. They are always straightforward with me and will answer questions in a timely manner. I never lose sleep at night wondering if I’m getting the best cost of goods available because they always keep me informed when they’re working on a new contract. Since I’ve been a part of Smart-Fill, my cost of goods has been adjusted numerous times without me having to beg for adjustment. I truly believe that Smart-Fill is doing things for the best interest of my store.

I enjoy working with the Smart Fill team. The staff is very accessible and helpful. They do an outstanding job of keeping me updated on benefits and in general what’s going on in the pharmacy. They give me the ability to buy competitively.

When we joined Smart-Fill we were excited to become a part of a ‘chain’ organization. We saw the savings that they could provide to us and the services they could offer. We felt this was a program that could help our stance in the world of chain pharmacies.

When did you join Smart-Fill? October 2006 What is most helpful about working with Smart-Fill? Programs and better cost. Helps the independent be more competitive.

Smart-Fill has changed the pharmacy game forever by changing the way independents deal with wholesalers. They are my agent and my voice for almost every issue that I face in my business today.

Smart-fill changed purchasing by making our rebates easily trackable so that we now know our true cost of goods the same day we purchase them. We can now see our real margins and make better business decisions on how to staff and inventory our pharmacy. We no longer have to guess at the phantom "back-end" rebates that come 3 to 6 months after invoicing. Our preferred generics are not switched the last 10 days of the month because the wholesaler is "out." This means we can hit our compliance percentages and maximize our rebates.

As Smart-fill grows, so do I as an independant. Going forward I am confident that Smart-fill will help independents to be pro-active instead of reactive to what goes on in our industry.

I really appreciate the service and knowledge the Smart-Fill team seems to have concerning our business – I feel like they would go to bat for us in any way they could! Their flexibility and understanding of the situation independent pharmacies are in is why I will continue to be a member of the Smart-Fill Network for years to come.

I have three pharmacies. The first one to sign up for Smart-Fill was a new start-up and to get my acquisition costs down, Smart-Fill was the only answer. I have been very pleased with the service from Smart-Fill. The customer service has been excellent. Any problems that have arisen have been taken care of in a timely fashion and have been few and far between. When my drug costs can be decreased by up to 4.4%, I would be crazy not to sign up.