The Weekly Roundup

September 15, 2017 | Pamela Dickson

Thirty million people in the U.S. suffer from type 2 diabetes while 85 million more are on their way to the chronic condition with often undiagnosed—and untreated—prediabetes. Pharmacists are in a good position to help, especially in screening and referring patients to lifestyle management programs, according to Brooke Hudspeth, PharmD, who is participating in the CDC’s National Diabetes Prevention Program. Share this patient-facing information to support your education efforts.

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The Weekly Roundup

September 08, 2017 | Pamela Dickson

Wildfires. Hurricanes. Flooding. Earthquakes. What’s next? Locusts? September is National Emergency Preparedness Month and this year, perhaps like no other, we are seeing first-hand the importance of being ready. For pharmacies, that means both readying our stores (whether designated as such at the state level, pharmacists ARE providers) and educating our patients.

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The Weekly Roundup

September 01, 2017 | Pamela Dickson

The importance of maintaining compliance with standards set by the Office of Inspector General (OIG) cannot be oversold. OIG is tasked with protecting Health and Human Services, Medicare, Medicaid, TRICARE, and the Children’s Health Insurance Program from healthcare fraud, waste, and abuse—and we’ve talked on these pages about one of its directives: the importance of background checks. But if you need a little more encouragement, apparently some PBMs have been fancying themselves the enforcers.

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The Weekly Roundup

August 25, 2017 | Pamela Dickson

With 21 retail, LTC, and specialty pharmacies—and several hundred member stores—we understand how challenging it can be to find and groom the best employees. That’s especially true in ex-burb or rural locations where many of us have located our stores. It’s no easy task for many reasons, not the least of which is that we’re now hosting five generations in the workplace

There’s a lot of information out there. I recently read a piece by Steve Goldstein on how millennials perceive leadership—for better or worse—with five steps that managers from any generation can take to get better at leading millennials. Here are some more ideas on how to maximize the success of younger up-and-comers in our businesses, as well as some thoughts on loyalty among generation Y.

Got any gen Xers in your business? Here are some thoughts on motivating the “forgotten” generation squeezed between the two largest generations in the workforce—the ones who get all the attention. (Don’t worry, we’re used to being ignored.) For some very practical, pharmacy-specific tips, check out our own Jessica Astrup Ehret’s take on the issue of attracting employees to our pharmacies.

Here are a few other stories that might be of interest:

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The Weekly Roundup

August 18, 2017 | Pamela Dickson

It’s back-to-school time and pharmacists can play an important community role in keeping children safe. In addition to staying on track with immunization schedules, it’s also a good time to reinforce some medication safety tips. Make sure parents know what the rules are in their districts, that relevant instructions around usage are communicated properly to the school nurse, and that any additional or separate packaging is provided when medications need to be dispensed during the school day. There is extensive guidance for schools on implementing an asthma management strategy. Make sure children—especially athletes—have asthma action plans, and remind juvenile asthma sufferers that inhalers should not be shared. Talk with parents about the potential benefits of a backup inhaler. Consider working with the schools in your community to make sure that classrooms are healthy and that asthma protocols are being followed. (There are some great resources here.) 

 Here are a few other stories that might be of interest:

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The Weekly Roundup

August 11, 2017 | Pamela Dickson

Electronic Health Records (EHR) software has come under heavy scrutiny following a $155 million fraud settlement by eClinicalWorks that came after allegations that the company circumvented software certification requirements. The case highlights an IT issue that could have a significant impact on patient care: “interoperability,” or in layperson’s terms, it just doesn’t play nice with other systems. When that is the case, the information flow between providers can become disrupted or incomplete. The problem seems hard to understand, says Dr. Julia Adler-Milstein, from the University of Michigan : “When our banks talk to each other seamlessly and online ads show us things we’ve already been shopping for, it is hard to understand why hospitals and doctors’ offices still depend on their fax machines.”

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From ThoughtSpot: Buying a pharmacy

August 07, 2017

The average pharmacy owner is older than 65 years. Change is imminent and the opportunity to buy is ripe, with an estimated 5 percent of the 20,000-plus independent pharmacies changing hands each year. Charlie Le Bon, director of Pharmacy Ownership and Acquisition at AmerisourceBergen, who presented on buying and selling your pharmacy at ThoughtSpot 2017, has some advice for would-be buyers:

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The Weekly Roundup

August 04, 2017 | Pamela Dickson

Building the front end of your retail pharmacy is always a challenge—and not necessarily in a pharmacist’s natural bailiwick. This time of year is especially fierce. Back to school. Flu shots. Medicare open enrollment. But before the (drum roll . . . ) winter holiday season, this is also a good time to make some minor adjustments to your front-end strategy.

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