Small Business Success: Building customer relationships

April 08, 2016 | Pamela Dickson

When I was in college and graduate school, I schlepped (a lot of) pasta. You've been in the places that I worked: family-run joints with a lot of big tables where people let their kids run around while the adults have their after-dinner espressos. And where no one would ever dream of taking a picture of their food. In these places, the owners work 60 hours a week (sound familiar?), their kids take over at some point (ahem), and there are a couple of employees who were lifers—not just kids working to make rent one five-dollar tip at a time. (Come to think of it, except for the noise level, maybe not much different from your pharmacy.)

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The Weekly Roundup

March 25, 2016 | Pamela Youngberg Dickson

For much of the country, sun protection is a year-round focus. For those of us in the Midwest, spring is the tip-off. The Skin Cancer Foundation reminds us of this sobering reality: one in five Americans will develop skin cancer over his or her lifetime. One of our pharmacists ran across this somewhat graphic dermatology blog this week, which reminded us that it’s time to check our stock of sun protection packages and to remind our patients of the dangers of skin cancer. As a reminder, read through or download our Smart-Take on skin cancer—it’s one of a series of downloadable pages of health tips and information we gather on a range of topics that you can post in your stores or hand out to patients.

Here are a few more pieces we found this week we think might interest you:

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