The Independent Difference: Seeking Opportunities for Community Engagement

July 15, 2015 | Jessica Ehret

My grandfather was a pharmacist; my father is a pharmacist; and now it is my turn to navigate the increasingly complicated pharmacy landscape. In the 1950s, my grandfather built his business by providing the best service and patient experience. If he treated people well and exceeded their customer service expectations, they would come back. If he supported other local businesses, they would support his. If a prescription needed to be delivered by snowmobile, he made it happen.

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