Understanding patient barriers to adherence is a key starting point for improving outcomes—particularly for diabetics. Those barriers come in many flavors: access, habit, health literacy, behavioral health issues, even cultural variances in how a patient views health practices and the US health system as a whole. It’s a nagging problem, as is evidenced by the continued relevance of this decade-old list of barriers and strategies for overcoming them. Hosted by Pharmacy Times magazine, a panel of care providers studying collaborative care in diabetes management recently came up with this practical suggestion: explain exactly what is in an injectable, how it works, and why it is important. Then, do the first injection with a patient in the office or pharmacy.
Kudos to St. George Pharmacy on Staten Island, winner of GNP Pharmacy of the Year at last week’s ThoughtSpot 2017. Owner Al Gentile has served his community for more than 30 years, which includes during the troubled aftermath of Hurricane Sandy when the pharmacy provided first aid supplies, batteries, and medications while everything else was closed. Other finalists included Dayton Drug and Wellness—a six-year-old, Tennessee-based pharmacy heavily focused on growing a strong vaccination program in its community—and Smart-Fill member Haig Pharmacy, serving the Glendale, California community for more than 30 years. Owner Anet Gabrielyan and her multilingual staff, delivering care in Armenian, Spanish, Farsi, Arabic, and Russian, has become a trusted health advisor to her widely-diverse community. Congratulations to all three finalists.
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